Terms of Service

Acceptance of Terms

By accessing or using Travela, you agree to be legally bound by these Terms of Service. If you do not agree, please refrain from using our services.

These terms apply to all users, including individuals, organizations, and visitors of the platform.

AI-Generated Content Disclaimer

All itineraries generated by Travela are AI-powered suggestions. They are not guaranteed to be accurate, complete, or up to date.

  • For Reference Only: Plans are informational and not intended as bookings or definitive guides.
  • User Verification Required: You must confirm all prices, times, openings, and logistics before making any travel arrangements.
  • No Real-Time Booking: Travela does not offer ticketing, reservations, or payments.
  • Dynamic Data: AI-generated recommendations may become outdated quickly due to changing travel conditions.
  • Travel Risks: You travel at your own risk. Travela is not responsible for any loss, injury, or disruption during your trip.
  • No Liability: Travela disclaims all liability related to reliance on AI-generated information.

Use Travela as a planning assistant only. You remain fully responsible for final decisions, bookings, and outcomes.

User Conduct

  • Use Travela lawfully and respectfully.
  • Do not submit false or misleading data.
  • Do not attempt unauthorized access to systems, databases, or other infrastructure.
  • Do not use Travela to plan illegal or unethical activities.
  • Do not exploit, copy, or reverse-engineer our services or codebase.
  • Report any bugs, vulnerabilities, or concerns promptly to our team.

Violation of these rules may result in suspension or permanent removal of your access.

Intellectual Property

  • Platform Ownership: Travela and its content (excluding AI outputs) are owned and protected by copyright and IP laws.
  • Personal Content: You retain rights to content you upload. You grant us a license to process it for service delivery.
  • AI Outputs: You may use AI-generated plans for personal use only. Commercial redistribution is not allowed without consent.
  • Trademarks: All branding and marks (e.g., Travela logo) are protected and may not be copied or misused.

Service Availability

  • No Guarantees: We strive to provide consistent uptime but cannot promise uninterrupted access.
  • Maintenance: We may temporarily suspend service for upgrades or bug fixes.
  • Third-Party Tools: Our system relies on external AI infrastructure, which may occasionally impact functionality.
  • No Compensation: Travela is not liable for losses resulting from temporary downtime or technical issues.

Limitation of Liability

  • Travela's total liability shall not exceed the amount you paid (if any) for use of our service.
  • We are not responsible for any indirect, incidental, or consequential damages.
  • We are not liable for any travel issues including delays, cancellations, injuries, or financial loss.
  • We are not liable for third-party vendors, venues, or platforms referenced in generated plans.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of Travela after changes constitutes acceptance of the new terms.

We will notify users of significant changes via email or platform notifications when possible.

Contact Information

For questions about these terms, please contact us at legal@travela.com

Last updated: January 2025